Q: When trying to work through the Seller Central Shipping Plan I got hit with errors such as “prepInstruction error”
A: In some instances, the prepInstruction we add to the template might not be the accepted prepInstruction by Amazon. You may update your template depending on what is being suggested by Amazon in the error response. As for the error saying “prepInstruction not available”, this is because sometimes Amazon cannot determine prepInstruction for certain ASINs at the moment and can be determined later on and this is solely on Amazon’s end. In some cases we leave it blank in order to proceed if NoPrep does not work.
Q: Shipment ID expire after clicking Approve, why?
A: This error is because the shipment ID has expired. This is designed by Amazon that if the shipping plan is created more than 48hours, the shipment ID will expire if there is no shipment created or approved. With this, please try to create another shipping plan and approve them once again.
Take note that you have an option to download the list of the shipping plan you have now before you delete it so that you will know which SKUs to import again. You can safely delete those shipping plans that you were not able to Approve. Thanks!
Q: I did not approve ALL shipments in the shipment plan before importing the SKU list via Seller Central FBA. Is this required?
A: Each shipment ID has 1 SKU List in Seller Central so it is fine not to approve all in 2D. You can only download SKU List in Seller Central if you already approved the shipping plan in 2D. So no it is not required.
Q: I renamed the Shipment, which changed the PO. Will renaming the shipments cause issues in finding the shipment plan?
A: Renaming the Shipment name should not be an issue since we base it on shipping ID when scanning the items.